Privacy Policy

When you place an order on karaibites.in, we collect the following information: • Your full name, delivery address, city, state, and PIN code • Your phone number and email address • Order details (products, quantities, amounts) • Payment transaction reference (we do not store card or UPI credentials — all payment processing is handled securely by Razorpay) We also automatically collect basic, anonymized visitor data (page views, device type) through our analytics system to understand how the site is used.

We use your information exclusively to: • Process and deliver your order • Send you order confirmation and delivery updates via email and/or SMS • Respond to your enquiries (Contact form, WhatsApp, phone) • Improve our product and service quality We do not sell, rent, or share your personal information with third parties for marketing purposes.

All payments on karaibites.in are processed through Razorpay, a PCI-DSS compliant payment gateway. Karai Bites does not see, store, or handle your card details, UPI ID, or bank account information at any point. For questions about payment security, please refer to Razorpay's privacy policy.

Karaibites.in uses minimal cookies to maintain your shopping cart session and enable our analytics system. We do not use advertising cookies or cross-site tracking cookies. You can disable cookies in your browser settings; however, this may affect the shopping cart functionality.

We retain your order information for a period required by applicable accounting and legal obligations (typically 5–7 years). Contact information collected via the Contact form is retained for a reasonable period to allow us to respond to follow-up enquiries.

You have the right to request access to, correction of, or deletion of your personal data held by Karai Bites, to the extent permitted by applicable Indian law. To exercise these rights, contact us at karaibytes@gmail.com or call +91 72007 97263.

Karai Bites uses the following third-party services that may process data on our behalf: • Razorpay — payment processing • Supabase — secure order data storage • Meta Pixel — anonymous advertising analytics (Facebook/Instagram) • Vercel — website hosting Each of these services maintains their own privacy policies.

If you have questions or concerns about this Privacy Policy, please contact: Karai Bites Bharathi Nagar, Karaikudi, Tamil Nadu — 630003 Email: karaibytes@gmail.com Phone: +91 72007 97263